Information We Collect
We may collect account details, profile information, billing-related records from payment processors, product preferences, workspace activity, and technical usage data such as device, browser, and log information.
We may also collect information you submit directly, including form responses, onboarding selections, support messages, and data entered into workspace, tools, or reports.
How We Use Information
We use information to operate the service, authenticate users, personalize product views, improve rankings and workflows, provide support, process billing, protect the platform, and communicate about product updates or service notices.
We may also use aggregated or de-identified information to analyze performance, improve the product, and understand overall usage patterns.
Sharing
We may share information with service providers that help us host, authenticate, analyze, communicate, or process payments. These providers are permitted to use data only to support the services they provide to us.
We may also disclose information when required by law, to enforce our terms, to protect users or the service, or as part of a merger, acquisition, financing, or asset transfer.
Cookies and Similar Technologies
We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure usage, and support site functionality.
You can control certain browser-based storage settings through your device or browser, although some features may not function properly if those tools are disabled.
Retention and Security
We retain information for as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce agreements.
We use reasonable administrative, technical, and organizational safeguards designed to protect information, but no system can guarantee absolute security.
Your Choices
You may update certain account information within the product. You may also request deletion or additional access rights where applicable law provides them.
To submit a privacy request, contact info@plangate.app. We may need to verify your identity before completing the request.
Children
Plangate is not directed to children and is not intended for use by anyone under the age required by applicable law to independently use the service.
Changes
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date and, where appropriate, provide additional notice.