Scope
This notice applies to account data, operational usage data, workspace content, report interactions, and other information processed through the Plangate platform.
Security Measures
We apply reasonable security controls designed to protect confidentiality, integrity, and availability, including access controls, environment separation where practical, logging, and provider-managed infrastructure protections.
Access to data is limited to personnel and service providers who need it to operate, maintain, or support the service.
Data Minimization
We aim to collect and retain only the information reasonably necessary to operate the product, support customers, improve service quality, and meet legal or contractual obligations.
Processors and Infrastructure
We may rely on vetted third-party providers for infrastructure, authentication, analytics, storage, communications, and billing. Those providers process data under instructions and within the scope of the services they perform for us.
Retention and Deletion
Data is retained according to operational need, contractual obligations, and legal requirements. When data is no longer required, we aim to delete it or de-identify it within a reasonable period, subject to backup and archive cycles.
Incident Response
If we become aware of a security incident affecting personal data, we will investigate, take reasonable corrective steps, and provide notices as required by applicable law or contractual commitments.
Requests and Contact
Questions about data handling, access, correction, or deletion can be sent to info@plangate.app.